1.Help Desk Administration (80% of time)
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Install work stations and installing and configuration computer hardware, OS, Email, Network folder, Printer, Scanner, and new applications.
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Monitoring and maintaining computer systems and networks.
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Troubleshooting system and network problems, diagnosing and solving hardware/software faults via remote, telephone, email, chat or at user table.
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In charge of installing work stations, load all required software and support new entrance to use their account and PC at the first day in company
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Repair some small problem in hardware PCs, Printer, Scanner, telephone.
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Moving and setup PC when user move to new table.
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Tape backup Management
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Monitoring (backup, camera, Network device, internet, …)
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Disk Clean-up, Scan Antivirus periodical
2.IT Asset Management (20% of time)
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Monitoring and maintaining all the software, hardware and other IT equipment
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Update Monthly IT Report.
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Make label and manage IT asset.
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College/Bachelor’s degree in IT or related degrees
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1-2-year experience in IT field (with more than 100 end-users)
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Having knowledge about Domain Controller, Active Director.
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Have CCNA/MCSA is an advantage
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Fair English communication skills in both speaking and writing
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Communication & problem-solving skills, strong persuasion
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- Working time 5days/week (from Monday to Friday)
- 13th salary, performance incentives and yearly bonus; lunch, telephone allowance.
- Medical and Accident Insurance, yearly outing activity (Domestic and Oversea Travel)
- Excellent promotion opportunity
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