IT Support (IT System/IT Helpdesk)

Mô tả công việc	Yêu cầu	Chế độ đãi ngộ
1. Administration (70%) - Design, organize, modify, and support an organization’s systems, including operating systems, security tools, web servers, email systems, networks system and user hardware (laptops, PCs). - Manage user accounts, credentials, permissions, access rights, storage allocations, and active directory administration. - Upgrade and manage hardware and software. - Monitoring and maintaining server systems and networks. - Build an internal wiki with technical documentation, manuals and IT policies. - Monitoring (backup system, Network device, internet, camera …) 2. Helpdesk and asset management (30%) - Monitoring and maintaining all the software, hardware and other IT equipment. - Troubleshooting system and network problems, diagnosing and solving hardware/software faults via remote, telephone, email, chat or at the user table. - Install workstations and install and configure computer hardware, OS, Email, Network folder, Printer, Scanner, and new applications. - Repair some small problems in hardware PCs, Printers, Scanner, and telephones. - In charge of installing workstations, loading all required software and supporting the new entrance to use their account and PC on the first day in the company. - Update Monthly IT Reports & labeling and manage IT assets.	- Major: IT or related degrees. - Good at Window OS, Linux OS. - Proven experience as a System Administrator, Network Administrator or similar role. - Knowledge of system security (e.g., intrusion detection systems) and data backup/recovery. - Have CCNA/MCSA and VMware infrastructure is an advantage. - Fair English communication skills in both speaking and writing. - Communication & problem-solving skills, strong persuasion.	- Working time is only 5 days/week (from Monday to Friday); - Attractive salary; - 13th-month salary, annual salary increase, year-end bonus according to annual performance evaluation; - Company car; - Allowance for lunch, phone, computer; - Teambuilding level 4, 5 domestically and internationally; company sponsored when traveling, picnic in groups; - Happy Hour, New Year Party, Lucky Draw, Christmas party, Birthday, watching movies and other entertainment activities; - In addition to the statutory insurance, there is also 24/24 accident and health insurance for all employees.

Mô tả công việc

Yêu cầu

Chế độ đãi ngộ

1. Administration (70%)

- Design, organize, modify, and support an organization’s systems, including operating systems, security tools, web servers, email systems, networks system and user hardware (laptops, PCs).

- Manage user accounts, credentials, permissions, access rights, storage allocations, and active directory administration.

- Upgrade and manage hardware and software.

- Monitoring and maintaining server systems and networks.

- Build an internal wiki with technical documentation, manuals and IT policies.

- Monitoring (backup system, Network device, internet, camera …)

2. Helpdesk and asset management (30%)

- Monitoring and maintaining all the software, hardware and other IT equipment.

- Troubleshooting system and network problems, diagnosing and solving hardware/software faults via remote, telephone, email, chat or at the user table.

- Install workstations and install and configure computer hardware, OS, Email, Network folder, Printer, Scanner, and new applications.

- Repair some small problems in hardware PCs, Printers, Scanner, and telephones.

- In charge of installing workstations, loading all required software and supporting the new entrance to use their account and PC on the first day in the company.

- Update Monthly IT Reports & labeling and manage IT assets.

- Major: IT or related degrees.

- Good at Window OS, Linux OS.

- Proven experience as a System Administrator, Network Administrator or similar role.

- Knowledge of system security (e.g., intrusion detection systems) and data backup/recovery.

- Have CCNA/MCSA and VMware infrastructure is an advantage.

- Fair English communication skills in both speaking and writing.

- Communication & problem-solving skills, strong persuasion.

- Working time is only 5 days/week (from Monday to Friday);

- Attractive salary;

- 13th-month salary, annual salary increase, year-end bonus according to annual performance evaluation;

- Company car;