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IT Support (IT System/IT Helpdesk)

Mô tả công việc Yêu cầu Chế độ đãi ngộ

1. Administration (70%)

- Design, organize, modify, and support an organization’s systems, including operating systems, security tools, web servers, email systems, networks system and user hardware (laptops, PCs).

- Manage user accounts, credentials, permissions, access rights, storage allocations, and active directory administration.

- Upgrade and manage hardware and software.

- Monitoring and maintaining server systems and networks.

- Build an internal wiki with technical documentation, manuals and IT policies.

- Monitoring (backup system, Network device, internet, camera …)

2. Helpdesk and asset management (30%)

 Monitoring and maintaining all the software, hardware and other IT equipment.

- Troubleshooting system and network problems, diagnosing and solving hardware/software faults via remote, telephone, email, chat or at the user table.

- Install workstations and install and configure computer hardware, OS, Email, Network folder, Printer, Scanner, and new applications.

- Repair some small problems in hardware PCs, Printers, Scanner, and telephones.

- In charge of installing workstations, loading all required software and supporting the new entrance to use their account and PC on the first day in the company.

- Update Monthly IT Reports & labeling and manage IT assets.

- Major: IT or related degrees.

- Good at Window OS, Linux OS.

- Proven experience as a System Administrator, Network Administrator or similar role.

- Knowledge of system security (e.g., intrusion detection systems) and data backup/recovery.

- Have CCNA/MCSA and VMware infrastructure is an advantage.

- Fair English communication skills in both speaking and writing.

- Communication & problem-solving skills, strong persuasion.

- Working time is only 5 days/week (from Monday to Friday);

- Attractive salary;

- 13th-month salary, annual salary increase, year-end bonus according to annual performance evaluation;

- Company car;

- Allowance for lunch, phone, computer;

- Teambuilding level 4*, 5* domestically and internationally; company sponsored when traveling, picnic in groups;

- Happy Hour, New Year Party, Lucky Draw, Christmas party, Birthday, watching movies and other entertainment activities;

- In addition to the statutory insurance, there is also 24/24 accident and health insurance for all employees.

IT Support (IT System/IT Helpdesk)

Thông tin vị trí

Vị trí IT Support (IT System/IT Helpdesk)
Nơi làm việc HCM
Liên hệ recruitment@chailease.com.vn

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